The situation of valet parking service in india is improved after the judgement of Taj Mahal vs United India Insurance Company Ltd. Ors, the judgement was given in the favour of the consumer and the hotel had to pay all the expenses to the consumer because of its irresponsible management of the hotel. As this is the said to be a land mark case in the context of valet parking therefore the situation is a bit improved. In our country there are no valet parking rules but we can ask for our compensation or justice under other rules and regulations.
Recent Case Of A Theft In Ahemdabad:
Businessman from Usmanpura gave keys of his SUV to a staff of a renowned hotel in bhodakdev, who had fled away with the car and valuables that were kept inside in a grab of valet parking. However, the accused, Nitin Malviya,28, a native of Jabalpur in Madhya Pradesh, had called up the businessman and informed him that he had dropped the car at the parking space of Ratlam Railway Station. Vastrapur police russed to Ratlam railway Station and came back with the SUV but the cops are yet to nab the accused.
In his FIR with Vastrapur Police, Rutul Sha, 35, resident of Usmanpura who runs an IT firm, Said that he had gone to the hotel pride Plaza in Bodakdev at around 11.30am to participate in an exbition. When he went to park his car, a hotel staff came to him and asked for car keys for valet parking.[1]
At around 12.50am, he came out from the exhibition and asked foe his keys from the hotel staff but they could not find the keys. When they enquire about the staff member – Malviya, who had taken the keys, they found that he had gone to have his meal.
As Malviya did not return after a long time, he enquired and found that Malviya had fled with his car and other valuables having total worth of RS 16 Lakh.
When Shah checked CCTV footage, he came to known that though CCTV camera was installed at the place of incident but the camera was not functioning.
Sha states that in the FIR that the staff member of Hotel Pride Plaza had breached his trust and cheated him. After this, the police registered an FIR but did not get any concrete clue until the accused called Shah up and informed that he had left the car at Ratlam railway station in Madhya Pradesh.
A police official said that Malviya reached Ratlam and when checked inside the car, he found valuables and RS.95000 cash. At Ratlam Raliway Station, he parked the car in the railways parking area where he was asked for documents. Suspecting that he would be caught, he left the car there and then called up the owner, said a police official. A team of Vastrapur police went Ratlam and got the car.[2]
The above case is a very appropriate example for the situation of valet parking in India. As we see in the above case there was no precaution taken by the hotel for the service of the valet parking, as there are no rules and regulations in India. Rules and regulation for valet parking is the need of the hour in India because of the number of robbery taking place in Indian by the valets who cheat the consumers, therefore our country needs rules and regulations for valet parking.
[1] https://timesofindia.indiatimes.com/city/ahmedabad/ahmedabad-man-gives-keys-for-valet-parking-hotel-employee-flees-with-car/articleshow/72726512.cms
[2] https://timesofindia.indiatimes.com/city/ahmedabad/ahmedabad-man-gives-keys-for-valet-parking-hotel-employee-flees-with-car/articleshow/72726512.cms
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