Communication Skills

Communication is the medium through which people convey their opinions, feelings and emotions. It is the key to build a relationship but sometimes ineffective communication ways may create more barriers. That is why it becomes necessary to possess good communication skills.

Effective communication is more than just relaying the message to the listener. The one on the receiving end should be able to comprehend the message as well as the speaker’s intentions clearly with the said words. If not done correctly, this can create misunderstandings and spoil relationships. For some, communication may come easily while others may have to struggle with their words. Nevertheless, one can improve their communication skills by practicing or adopting certain tactics:

Being an active listener:

Good communication involves the active participants of both the speaker and the listener. Keep focus on what the person is saying and trying to tell you. If you will be able to understand the message clearly, you will also be able to respond appropriately. Not only pay attention to the words but also on the non-verbal clues. A person’s body language tells a lot and may make it easier to understand the tone as well as the nature of the conversation.

Avoid interrupting:

Try not to interrupt the speaker and wait for your turn.

Show genuine interest:

If you are disinterested, it will show on your face and the speaker may notice it. Try to encourage the speaker by saying short verbal comments in between.

Try not to be biased:

One doesn’t have to agree with every idea or opinion of the person but it is necessary to keep aside the criticism and try to understand from the other person’s perspective.

Pay attention to your own non-verbal clues:

Your non-verbal signals should align with what you are speaking. Otherwise, the other person may feel confused. Refrain from spreading around any kind of negative body energy. Be assertive with your speech and try to set the tone of the conversation as neutral. All the parties involved should get the chance to voice their opinions and not feel threatened to do so. Direct and clear dialogue should be maintained for an effective communication.

Communication can be an effective medium to build relationships, both personal as well as professional. If done effectively, it builds mutual trust and can deepen the connections.