Even after taking care of every other detail, some differences arise. So, to reduce these differences, we have to understand the most common barriers to effective communication.
The method of communication has multiple difficulties. The expected MESSAGE will often be disturbed and twisted leading to a form of difference and collapse of communication. The barriers to effective communication can be of many types.
The communication limits may prevent communication or carry false meaning due to which confusions may be created. Therefore, a supervisor needs to identify such boundaries and take suitable measures to overcome them. The barriers to communication in organizations can be:
1. SEMANTIC Barriers
These are concerned with the obstacles and difficulties in the process of encoding and decoding a message into words or impressions. Usually, such barriers happen due to the use of improper words, erroneous translations, varying interpretations, etc.
For example, a manager has to communicate with workers who have no knowledge of English and on the other side, he is not well conversed with Hindi. Here, language is a barrier to communication as the manager may not be able to communicate properly with the workers.
2. Psychological Barriers
Emotional or psychological factors also play as barriers to communication. The state of mind of both the sender and receiver of communication indicates ineffective communication. A troubled person cannot communicate properly and an irritated recipient cannot understand the message properly.
Thus, at the time of communication, both the sender and the receiver need to be psychologically sound. Also, they should trust each other. If they do not believe each other, they cannot understand each other’s message in its original sense.
Some people have stage fear, speech disorders, phobia, depression etc. All of these conditions are very difficult to manage sometimes and will most certainly limit the ease of communication.
3. Organizational Barriers
The factors related to organizational structure, rules and regulations authority relationships, etc. may sometimes act as barriers to effective communication. In an organization with a highly centralized pattern, people may not be encouraged to have free communication. Also, rigid rules and regulations and cumbersome procedures may become a hurdle to communication.
4. Personal Barriers
The personal factors of both sender and receiver may act as a barrier to effective communication. If a superior thinks that a particular communication may adversely affect his authority, he may suppress such communication.
Also, if the superiors do not have confidence in the competency of their subordinates, they may not ask for their advice. The subordinates may not be willing to offer useful suggestions in the absence of any reward or appreciation for a good suggestion.
5. Linguistic Barriers
The language barrier is one of the main barriers that limit effective communication. Language is the most commonly employed tool of communication. The fact that each major region has its own language is one of the Barriers to effective communication. Sometimes even a thick dialect may render the communication ineffective.
As per some estimates, the dialects of every two regions change within a few kilometers. Even in the same workplace, different employees will have different linguistic skills. As a result, the communication channels that span across the organization would be affected by this.
Thus keeping this barrier in mind, different considerations have to be made for different employees. Some of them are very proficient in a certain language and others will be ok with these languages.
6. Emotional Barriers
The emotional IQ of a person determines the ease and comfort with which they can communicate. An emotionally mature person will be able to communicate effectively. On the other hand, people who let their emotions take over will face certain difficulties.
A perfect mixture of emotions and facts is necessary for effective communication. Emotions like anger, frustration, humour, can blur the decision-making capacities of a person and thus limit the effectiveness of their communication.