SmartPLS and PLS-SEM in Social Psychology: From Confirmatory Measurement to Structural Relationships

By Dileep Verma (Research Expert and Associate Editor of Track2training, New Delhi, India)

Social psychology often studies concepts that cannot be observed directly. Attitudes, perceived discrimination, social identity, trust, human dignity, prejudice, perceived inclusion, behavioural intentions, and psychological well-being are examples of latent constructs. Researchers usually measure these concepts through multiple questionnaire items rather than a single observed variable. Structural equation modelling (SEM) is particularly useful in such situations because it allows researchers to examine measurement quality and relationships among constructs within an integrated statistical framework.

SmartPLS 4 provides several SEM approaches in one graphical environment, including partial least squares structural equation modelling (PLS-SEM), consistent PLS (PLSc), confirmatory composite analysis (CCA), covariance-based SEM (CB-SEM), and confirmatory factor analysis (CFA) (Ringle et al., 2024). The choice among these methods should follow the theoretical conception of the constructs and the purpose of the analysis rather than software convenience.

CFA, CCA and PLS-SEM: An Important Distinction

Researchers should distinguish CFA from CCA. CFA belongs to the common-factor tradition and is normally associated with CB-SEM. SmartPLS now supports CFA through its CB-SEM functionality using maximum-likelihood estimation. CFA asks whether observed indicators adequately represent hypothesised latent factors and is commonly used before evaluating structural relationships in CB-SEM (Hair et al., 2018; Hair et al., 2025).

CCA serves a related confirmatory purpose within composite-based SEM, including PLS-SEM. Hair, Howard, and Nitzl (2020) proposed CCA as a systematic procedure for assessing measurement-model quality in PLS-SEM. Current SmartPLS documentation nevertheless notes continuing methodological debate about CCA and does not recommend treating it as the only approach to measurement-model assessment.

This distinction matters in social psychology. If a researcher conceptualises psychological attributes as common factors that generate observed responses, CFA may be appropriate. If the research model uses composite-based estimation and emphasises explanation or prediction of relationships among constructs, PLS-SEM may be suitable.

Confirmatory Assessment of the Measurement Model

Before interpreting relationships among psychological constructs, researchers need to establish that the measures have acceptable reliability and validity.

For reflective constructs, outer loadings provide an initial assessment of indicator reliability. A loading of approximately 0.708 or higher is desirable because 0.70820.708^2 is approximately 0.50, indicating that the construct explains about half of the indicator’s variance (Hair et al., 2022). Indicators with loadings between 0.40 and 0.708 should not be deleted automatically. Researchers should consider theoretical content and whether removing an item improves composite reliability and AVE. Very weak indicators, particularly those below 0.40, generally require closer scrutiny.

Internal consistency is then assessed. Cronbach’s alpha (α), rho_A, and composite reliability (rho_c) are commonly reported. Values of 0.70 or above generally indicate acceptable reliability in established research, while values between 0.70 and 0.95 are usually desirable for composite reliability. Values above approximately 0.95 may indicate that indicators are excessively similar or redundant (Hair et al., 2022).

Convergent validity is commonly evaluated using the Average Variance Extracted (AVE). An AVE ≥ 0.50 indicates that a construct explains at least half of the variance in its indicators on average.

A practical reporting guide is therefore:

Outer loadings: preferably ≥ 0.708
Cronbach’s α: generally ≥ 0.70
rho_A: generally ≥ 0.70
Composite reliability (rho_c): approximately 0.70–0.95
AVE: ≥ 0.50

These thresholds should guide judgement rather than operate as mechanical rules for deleting questionnaire items.

Discriminant Validity: Give Priority to HTMT

Social-psychological constructs are often conceptually related. Perceived discrimination may correlate with social exclusion; dignity may correlate with psychological well-being; and attitudes may correlate strongly with behavioural intentions. Researchers therefore need to demonstrate that supposedly different constructs are empirically distinguishable.

The Heterotrait-Monotrait ratio (HTMT) has become the preferred criterion for evaluating discriminant validity in PLS-SEM (Henseler et al., 2015). An HTMT value below 0.85 represents a conservative criterion, while 0.90 is frequently used when constructs are conceptually close.

Older PLS-SEM studies frequently report the Fornell-Larcker criterion and cross-loadings. These can still appear as supplementary information, but current SmartPLS guidance describes them as outdated for establishing discriminant validity because they may fail to identify validity problems that HTMT detects.

Thus, a modern PLS-SEM study should normally give greater weight to HTMT and, where appropriate, bootstrap-based HTMT inference.

From Measurement to the Structural Model

Once measurement quality has been established, researchers can assess the structural model. The analysis commonly considers collinearity, path coefficients (β), coefficient of determination (R²), effect size (f²), statistical significance, confidence intervals, and predictive assessment where relevant (Hair et al., 2019; Hair et al., 2022).

For example, a social psychologist might hypothesise:

Perceived discrimination → Social exclusion → Psychological well-being

or:

Institutional inclusion → Human dignity → Perceived policy impact

PLS-SEM allows researchers to estimate these relationships simultaneously while accounting for the measurement of each construct.

Why 5,000 Bootstrap Samples?

PLS-SEM commonly uses non-parametric bootstrapping to assess the statistical uncertainty of estimated relationships. A researcher can generate 5,000 bootstrap samples, repeatedly re-estimate the model, and obtain standard errors, t-values, p-values, and confidence intervals.

The analytical sequence can be expressed as:

Original sample → 5,000 bootstrap resamples → repeated model estimation → sampling distribution → confidence intervals and significance tests

Researchers should therefore report the path coefficient (β), bootstrap standard error, t-value or p-value, and confidence interval, rather than relying solely on whether p < .05.

Bootstrapping is particularly useful for indirect effects and mediation, where researchers need to assess the indirect pathway itself rather than infer mediation simply because separate component paths are statistically significant.

What About Model Fit?

This is an area where CFA and PLS-SEM should not be mixed.

For CFA conducted through CB-SEM, researchers may examine global fit statistics such as χ², CFI, TLI, RMSEA and SRMR. Common guidelines often regard CFI/TLI around 0.90 or higher, RMSEA below about 0.08, and SRMR below about 0.08 as indicative of acceptable fit, although interpretation depends on model characteristics and should not rely on a single cutoff (Kline, 2023).

These CB-SEM fit criteria should not simply be transferred to standard PLS-SEM. PLS-SEM has a different estimation objective, and measurement quality is primarily evaluated through reliability, convergent validity, discriminant validity, and appropriate assessment of formative measures when present.

Demographic Robustness Without Fishing for Moderators

Social-psychological findings may also be checked across characteristics such as gender, age, education, income, employment status, residence, or prior experience. Such analysis can establish whether the main conclusions remain reasonably stable after accounting for relevant demographic characteristics.

However, robustness analysis is not automatically moderation analysis.

Researchers should avoid adding numerous interaction terms simply because SmartPLS makes moderation technically easy. When theory does not specify demographic moderation, the more defensible approach is to retain the prespecified structural model and use demographics for clearly defined robustness checks. Where theoretically justified group comparisons are required, researchers should consider measurement invariance and appropriate multigroup analysis.

PLS-SEM Does Not Automatically Demonstrate Causality

Finally, arrows in a SmartPLS model do not themselves prove causal effects. This limitation is especially important for cross-sectional observational social-psychological surveys.

A significant coefficient from perceived discrimination to well-being establishes a statistical relationship conditional on the specified model. It does not independently rule out reverse relationships, omitted variables, selection processes, or other explanations.

Researchers should therefore write:

“Perceived discrimination was negatively associated with psychological well-being.”

rather than:

“Perceived discrimination caused lower psychological well-being.”

Similarly, statistically significant mediation in cross-sectional data supports an indirect statistical relationship consistent with the theoretical mechanism, but it should not automatically be presented as evidence of a causal process.

Conclusion

SmartPLS offers social psychologists a flexible environment for studying complex relationships among attitudes, perceptions, identities, experiences, and behavioural outcomes. A rigorous application begins with theory and construct specification, followed by careful measurement assessment and only then structural-model evaluation.

For PLS-SEM, researchers should examine indicator loadings, reliability, AVE and especially HTMT before interpreting structural paths. Bootstrapping with 5,000 resamples provides inference for direct and indirect relationships. Demographic checks can assess robustness without turning the analysis into an exploratory search for moderators. Most importantly, researchers should distinguish CFA from CCA, CB-SEM fit from PLS-SEM assessment, statistical association from causation, and software capability from theoretical justification.

These distinctions make SmartPLS more than a path-diagram tool. They allow researchers to use SEM in a way that remains closely connected to measurement theory, substantive social-psychological questions, and defensible statistical interpretation.

References

Hair, J. F., Babin, B. J., Ringle, C. M., Sarstedt, M., & Becker, J.-M. (2025). Covariance-based structural equation modeling (CB-SEM): A SmartPLS 4 software tutorial. Journal of Marketing Analytics, 13, 709–724.

Hair, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2018). Multivariate data analysis (8th ed.). Cengage.

Hair, J. F., Howard, M. C., & Nitzl, C. (2020). Assessing measurement model quality in PLS-SEM using confirmatory composite analysis. Journal of Business Research, 109, 101–110.

Hair, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2022). A primer on partial least squares structural equation modeling (PLS-SEM) (3rd ed.). Sage.

Hair, J. F., Risher, J. J., Sarstedt, M., & Ringle, C. M. (2019). When to use and how to report the results of PLS-SEM. European Business Review, 31(1), 2–24.

Henseler, J., Ringle, C. M., & Sarstedt, M. (2015). A new criterion for assessing discriminant validity in variance-based structural equation modeling. Journal of the Academy of Marketing Science, 43, 115–135.

Kline, R. B. (2023). Principles and practice of structural equation modeling (5th ed.). Guilford Press.

Ringle, C. M., Wende, S., & Becker, J.-M. (2024). SmartPLS 4. SmartPLS.

If you could start a new business right now, what would it be?

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Digital Marketing Strategies

Digital marketing refers to advertising delivered through digital channels such as search engines, websites, social media, email, and mobile apps. Companies use digital marketing to endorse their goods, services, and brands, using online media channels. In the past decade, digital marketing has become a vital component in organizations’ overall marketing strategy. It allows companies to tailor messages to reach a specific audience, making it possible to market directly to people who are likely to be interested in their product. Digital marketing encompasses a wide variety of marketing tactics and technologies used to reach consumers online.

Search Engine Optimization (SEO): 

Search Engine Optimization (SEO) is a process used to optimize a website’s technical configuration, content relevance and link popularity so its pages can become easily findable, more relevant and popular towards user search queries. Search engines recommend SEO efforts that benefit both the user search experience and the website ranking by featuring content that fulfils user search needs. SEO targets unpaid traffic, organic results rather than direct traffic or paid traffic. Unpaid traffic may originate from different types of searches, including image search, video search, academic search, news search, and industry-specific vertical search engines.

Search Engine Marketing (SEM):

Search engine marketing refers to marketing a business using paid advertisements that appear on search engine results pages (or SERPs). Advertisers bid on keywords that users of services such as Google and Bing might enter when looking for certain products or services, which gives the advertiser the opportunity for their ads to appear alongside results for those search queries. Search engine marketing’s greatest strength is that it offers advertisers the opportunity to put their ads in front of motivated customers who are ready to buy at the precise moment they’re ready to make a purchase. No other advertising medium can do this, which is why search engine marketing is so effective way to grow your business.

Pay-per-Click (PPC):

Pay per click advertising is an umbrella term for online paid ads where you pay each time someone clicks on your ad. Paid search ads are the ones that show up in the search results. Most of the time (except for some home services queries), those ads are search ads triggered when someone searches for a particular set of keywords. Within pay per click, there are a few different types of ad strategies: Paid search campaigns, Social media campaigns, Google Local Services ads, YouTube ads, Display ads, Immersive ads (VR and AR), Shopping ads (e-commerce), and Nextdoor ads.

Social Media Marketing (SMM):

Social media marketing refers to the marketing activity done via social media profiles and platforms to build a brand, increase engagement and promote the business. Social media is an ideal place for brands looking to gain insights into their audience’s interests and tastes. The way experts see it, smart companies will continue to invest in social media to achieve sustainable business growth. Seven out of ten consumers expect a business to have a well-maintained social media presence, and 17% of consumers actively use social networks to know more about the business. The top platforms for social media marketing are Facebook, LinkedIn, Twitter, Pinterest, and Instagram.

Content Marketing:

Content marketing is a long-term strategy that focuses on building a good relationship with the target audience by giving them high-quality content that is relevant to them consistently. Content marketing uses storytelling and information sharing to increase brand awareness. Ultimately, the goal is to have the reader take action in becoming a customer, such as requesting more information, signing up for an email list, or making a purchase. Content can mean blog posts, resources like white papers and e-books, digital videos, podcasts, etc.

Email Marketing:

Email marketing is the act of sending a commercial message to a group of people using email. Every email sent to a potential / a current customer could be considered email marketing. It involves using email to send advertisements, request business, or solicit sales or donations. Email marketing helps you connect with your audience to promote your brand and increase sales. 

Mobile Marketing:

Mobile marketing is a multi-channel strategy that aims at reaching a target audience on their smartphones, tablets, and other mobile devices, via websites, email, SMS, social media, and apps. In recent years, customers have started to shift their attention to mobile. Because of this, marketers are doing the same to create engagement. Mobile marketing is an indispensable tool for companies large and small. To earn and maintain the attention of potential buyers, content must be strategic and highly personalized. Some types of mobile marketing are mobile app marketing, in-game advertisements, quick-response barcode, mobile banner ads, proximity or bluetooth marketing, and voice marketing.

Ways to improve Online Marketing Strategies.

Online marketing strategies aim to find more customers for business by increasing brand awareness just as traditional marketing. Online marketing, widely known as digital marketing works by coordinating different channels from the creation of content to sales.
Search engine marketing (SEM) is a prominent marketing strategy. Search engine marketing and optimization are two factors that can help your company rank higher in a search engine results page. Your company website will become connected with the terms used to find your services if you have a solid SEO plan in place. As a result, you have a better chance of being the firm that someone decides to work with after conducting an online search. While Search Engine Optimization (SEO), one of its components help to get free visits from search engines, Paid Search Advertising (PSA) helps to get paid visits. The main goal of Search engine marketing is to get visit either way.
Mobile marketing is applicable only when the website has a mobile friendly version. If done correctly this strategy can produce the best experience.
Creating quality content is the very next step. A content must convince the readers and it has to satisfy the strategies of the website.

Ask someone who is knowledgeable about digital and internet marketing if you aren’t. There are hundreds of internet marketing coaches and consultants accessible to you, many of whom can provide you with advice on how to improve your results. A coach or consultant can be incredibly beneficial to small business owners who need to focus on other business systems.

Maintaining a blog is also a best option. Your blog should be used for a variety of purposes, including allowing you to add fresh keywords on a regular basis and optimizing your SEO approach. More importantly, your blog becomes a place where you can give advise, share information, and truly interact with your customers. Trust is the foundation of any long-term relationship, and your blog is an excellent place to start.

Social media marketing comes next. Social media campaigns should focus on targeted audience or followers to spread more attention to the website. Eventually the number of visits would increase the followers. So, small business can easily grow online and thinking outside the box would bring new ideas to flourish business