There are some set of skills, apart from the technical skills people need to learn and impart, in order to fit or adjust themselves in the corporate environment. Emotional intelligence (EI), also known as Emotional Quotient (EQ) is one of the basic skills to work and grow in the corporate world. Emotions can be defined as the spirit or breath of life.
Emotional intelligence is the ability to identify, use, understand and manage emotions in a positive way. If you have a high EQ, you are able to recognize your own emotional state and the emotional states of others and engage with people in a way, that draws them to you. You can use this understanding of emotions to relate better to other people, form healthier relationships, achieve greater success at work and lead a more fulfilling life.
Five attributes of EQ.
Self Awareness – It helps people to understand their emotions and they don’t let their feelings to rule them.
Motivation – People with a high EQ are usually motivated.
Empathy – Empathetic people are usually excellent at managing relationships.
Social Awareness – Through social awareness, a person feels comfortable socially. It helps to recognize the power dynamics in an organization.
Self Regulation – It is the ability to control emotions and impulses.
EQ can help you navigate the social complexities of the work place, lead and motivate others and excel in your carrier. If you are unable to manage your stress levels, it can lead to serious health problems. Uncontrolled stress can also Impact your mental health, making you vulnerable to anxiety and depression. Understanding and controlling emotions allow you to communicate more effectively and to build stronger relationship both at work and in your personal life.
How to improve organizational EQ ?
Employees develop their own EQ. They have to seek support when needed and have to be more open and cooperative. Leaders should encourage the expression of feelings and foster a positive emotional climate. They should follow an open door policy by developing their own EQ. The organization should integrate EQ in training programs and should try to include EQ evaluation in recruitment process.
IQ, or intelligence quotient, is a measure of your ability to reason and solve problems. It is not enough to be successful in life. In general, thinking fast and coming up with unique solutions to tough problems seems to be aided by having a high IQ. But really, consider most business problems such as needing to develop an effective marketing campaign or figuring out how to distribute a product. Solving problems such as these does not typically require a PhD, Instead, it requires motivating people, getting the right information out of the right people, building alignment, and effective communication. So people need both these factors to be successful.