Role of civil services in a democracy.

In a democracy, the civil services play an extremely important role in the administration, policy formulation and implementation, and in taking the country forward towards progress and development.

Democracy is an egalitarian principle in which the governed elect the people who govern over them. There are three pillars of modern democracy:

  1. Legislature
  2. Executive
  3. Judiciary

The civil services form a part of the executive. While the ministers, who are part of the executive, are temporary and are reelected or replaced by the people by their will (through elections), the civil servants are the permanent part of the executive. 

  • The civil servants are accountable to the political executive, the ministers. The civil services are thus, a subdivision under the government. 
  • The officers in the civil services form the permanent staff of the various governmental departments. 
  • They are basically expert administrators. 
  • They are sometimes referred to as the bureaucracy or also the public service. 

Importance of the Civil Services :

  1. The civil service is present all over India and it thus has a strong binding character.
  2. It plays a vital role in effective policy-making and regulation.
  3. It offers non-partisan advice to the political leadership of the country, even in the midst of political instability.
  4. The service gives effective coordination between the various institutions of governance, and also between different departments, bodies, etc.
  5. It offers service delivery and leadership at different levels of administration.

Functions of Civil Services

  • Basis of Government: There can be no government without administrative machinery. 
  • Implementing Laws & Policies: Civil services are responsible for implementing laws and executing policies framed by the government.
  • Policy Formulation: The civil service is chiefly responsible for policy formulation as well. The civil service officers advise ministers in this regard and also provides them with facts and ideas.
  • Stabilising Force: Amidst political instability, the civil service offers stability and permanence. While governments and ministers can come and go, the civil services is a permanent fixture giving the administrative set up a sense of stability and continuity.
  • Instruments of Social Change & Economic Development: Successful policy implementation will lead to positive changes in the lives of ordinary people. It is only when the promised goods and services reach the intended beneficiaries, a government can call any scheme successful. The task of actualising schemes and policies fall with the officers of the civil services.
  • Welfare Services: The services offer a variety of welfare schemes such as providing social security, the welfare of weaker and vulnerable sections of society, old-age pensions, poverty alleviation, etc.
  • Developmental Functions: The services perform a variety of developmental functions like promoting modern techniques in agriculture, promoting the industry, trade, banking functions, bridging the digital divide, etc.
  • Administrative Adjudication: The civil services also perform quasi-judicial services by settling disputes between the State and the citizens, in the form of tribunals, etc.

Accountability of a Civil Servant :

The civil servants are responsible to the ministers of the departments in which they serve. The ministers are accountable to the people through the Parliament or State Legislatures, and the civil servants are accountable to the ministers. They should ideally serve the elected government of the day, as government policies are the functions of the civil services. However, an impartial civil servant is also accountable to the Constitution of India on which he has taken an oath of allegiance.

Problems Affecting Civil Services Today :

  • Lack of professionalism and poor capacity building.
  • An ineffective incentive system that does not reward the meritorious and upright civil servants.
  • Rigid and outmoded rules and procedures that do not allow civil servants to exercise individual judgement and perform efficiently.
  • Lack of accountability and transparency procedure, with no adequate protection for whistle-blowers.
  • Political interference causing arbitrary transfers, and insecurity in tenures.
  • An erosion in ethics and values, which has caused rampant corruption and nepotism.
  • Patrimonialism (a form of governance in which all power flows directly from the leader).
  • Resistance to change from the civil servants themselves.

Key Facts about Democracy in India :

  • Democracy in India federal republic.
  • Democracy in India is headed by the President as the head of the state and Prime Minister as the head of the government.
  • There is a parliamentary form of government at the central level.
  • There is a universal adult franchise.