The irrational things about trust

The obvious and rational equation is that being trustworthy plus being transparent will lead you to be trusted. Verification of trustworthiness should lead to trust.

This makes sense. Being trustworthy (acting in a way that’s worthy of trust) plus being transparent so that people can see your trustworthiness—this should be sufficient.

How then, do we explain that brands like Coke and Google are trusted? The recipe is secret, the algorithm is secret, and competitors like DuckDuckGo certainly act in a more trustworthy way.

In fact, trust often comes from something very different. It’s mostly about symbols, expectations and mystery.

Consider the relationship you might enter into if you need surgery. You trust this woman to cut you open, you’re putting your life in her hands… without the transparency of seeing all of her surgical statistics, interviewing all previous patients, evaluating her board scores.

Instead, we leap into surgery on the basis of the recommendation from one doctor, on how the office feels, on a few minutes of bedside manner. We walk away from surgery because of a surly receptionist, or a cold demeanor. 

The same is true for just about all the food we eat. Not only don’t we visit the slaughterhouse or the restaurant kitchen, we make an effort to avoid imagining that they even exist.

In most commercial and organizational engagements, trust is something we want and something we seek out, but we use the most basic semiotics and personal interactions to choose where to place our trust. And once the trust is broken, there’s almost no amount of transparency that will help us change our mind.

This is trust from ten thousand years ago, a hangover from a far less complex age when statistical data hadn’t been conceived of, when unearthing history was unheard of. But that’s now hard-wired into how we judge and are judged.

Quick test: Consider how much you trust Trump, or Clinton, Cruz or Sanders, Scalia or RBG. Is that trust based on transparency? On a rational analysis of public statements and private acts? Or is it more hunch-filled than that? What are the signals and tropes you rely on? Tone of voice? Posture? Appearance? Would more transparency change your mind about someone you trust? What about someone you don’t? (Here’s a fascinating story on that topic, reconstructed and revealed).

It turns out that we grab trust when we need it, and that rebuilding trust after it’s been torn is really quite difficult. Because our expectations (which weren’t based on actual data) were shown to be false.

Real trust (even in our modern culture) doesn’t always come from divulging, from providing more transparency, but from the actions that people take (or that we think they take) before our eyes. It comes from people who show up before they have to, who help us when they think no one is watching. It comes from people and organizations that play a role that we need them to play.


How to prioritize your day?

When we wake up we have 86,400 seconds in our hand to create magic in our life. But, to do that we should prioritize the task scheduled for that day. So, that our day will be productive and at the end of the day, we will get happy seeing the end result. 

Prioritize our day is an important task. You can do it by installing an app on your phone so that it will remind you whenever the task is to be done, its deadline, and all. You can install the famous Microsoft to-do-list app which is an app founded by Microsoft. Install it and schedule your tasks. It has some amazing features and you can explore it only when you install it. 

Start by finding the urgent tasks to be done that day so that you won’t miss it out. While writing makes sure that the time and date are precise so that it won’t get missed. You can also set goals and when you set goals visualize your outcome in your mind it will give the much-needed boost to kick start your day. 

You can write it like this

1. Urgent and important

These are the tasks that needed to be done on that day itself as it is urgent and also needed to be submitted that day. So, that you won’t get scolding at the end of the day by your boss if you are a working professional.

2. Important, but not urgent

If the task is important and not urgent make sure you fix the deadline properly. So, it will remind you of the desired time for that task.

3. Neither important nor urgent

These tasks will clutter your important tasks and remove them as soon as possible. As it would be of no use keeping them will be an utter waste.

4. Urgent, but not important

If you are the manager of your office you can assign this task to some person in your office. So that the work will be completed by the person. since it is not important you don’t have to cross-check it much. Just remove that task from your phone and relax for the day. 

While prioritizing don’t make it too complicated by writing too many messages. It will demotivate you. All you need is some motivation to do the task so use catchy one-liners. It will boost your energy. After organizing check it once again and make sure they are correct and get started with your first task.

Don’t be too harsh and try to complete within that day. Your mental health is also important. Don’t assign yourself so much work and it will be hectic and the moment you go home and hit the pillow sleep will take place. Sometimes, sleep won’t come easily as you worked hard and the body got used to it so that the melatonin hormone will drop. It will lead you to a lack of sleep. And the next morning you will wake up with a headache and your body will become mundane.